Support
How can we help?
Matchscope support is handled by email. We aim to respond to complete requests within two business days.
Email support@matchscope.proProduct support
Questions about resume parsing, analysis, saved work, or exports.
Payments and delivery
Missing credits, pending payments, receipts, or duplicate charges.
Privacy requests
Access, correction, deletion, consent, or other data questions.
Help us resolve it quickly
Write from the email associated with your Matchscope account. For payment issues, include the payment/order ID, purchase date, amount, and a description or screenshot with sensitive details hidden.
Never email us your password, complete card or bank details, CVV, UPI PIN, Aadhaar number, PAN number, or OTP.
For formal policies, review our Terms, Privacy Policy, and Refund Policy.