1. Scope and who we are
This Privacy Policy explains how Matchscope, operated as an unregistered individual business in India, handles personal data when you use matchscope.pro and its resume analysis services. By using Matchscope, you acknowledge the practices described here.
2. Data we collect
Depending on how you use the service, we collect:
- Account data: your name, email address, profile image, account identifier, and authentication information supplied through Google and our authentication provider.
- Resume and job data: resume text, contact details included in your resume, employment and education history, skills, job descriptions, job URLs, edits, saved resumes, and generated analysis.
- Usage data: feature activity, AI request type, model/provider, token counts, estimated processing cost, quota usage, timestamps, and basic security or diagnostic records.
- Transaction data: selected pack, credits, amount, currency, payment status, and payment/order identifiers. We do not directly receive or store complete card, bank, or UPI credentials.
- Messages: information you include when contacting support or making a privacy, delivery, or refund request.
- Device storage: theme preference and, in local development or fallback modes, saved workspace information stored in your browser.
3. How we use data
We use personal data to provide authentication, extract resume text, generate analysis and rewrites, save requested workspace data, manage quotas and purchases, provide exports, prevent abuse, troubleshoot the service, respond to support requests, and meet legal obligations.
We do not sell personal data or use resume content for behavioral advertising. Where consent is the applicable basis for processing, you may withdraw it by contacting us, although this does not affect processing already completed.
4. AI processing
Resume text, job descriptions, and relevant instructions are sent to our configured AI processor—currently Anthropic, with Google Gemini available as a fallback—to produce structured resume data, analysis, and rewrites. Do not submit sensitive personal data that is unnecessary for this purpose.
We extract text from uploaded PDF and DOCX files and do not intentionally retain the original uploaded file after the request finishes. Structured resume content and analysis may be stored when required for your saved resumes and analysis history.
6. Retention and deletion
We retain account data while your account remains active. Saved resumes and analysis history remain until you delete individual items or request account deletion, subject to backups and legal retention needs. Usage, transaction, fraud-prevention, tax, and support records may be retained for the period reasonably required by law and legitimate business needs.
When data is no longer required, we delete or de-identify it where reasonably practicable. Browser-stored data can be cleared through your browser settings.
7. Security
We use access controls, encrypted network connections, row-level database policies, restricted server credentials, and authentication safeguards designed to protect your information. No internet service is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
Subject to applicable law, you may ask us to provide information about your personal data, correct inaccurate data, delete data, withdraw consent, or address a grievance. We may need to verify that the request belongs to you before acting.
Email support@matchscope.pro from your account email with the subject “Privacy request.” You may also nominate another person to exercise applicable rights on your behalf where the law permits.
9. Children
Matchscope is intended for people aged 18 or older. We do not knowingly offer the service to children or knowingly collect their personal data. Contact us if you believe a child has provided data.
10. Changes and contact
We may revise this policy as our services or legal obligations change. We will update the date above and provide additional notice when a change materially affects your rights.
For privacy questions or grievances, email support@matchscope.pro or visit our Contact page.